AMC (Annual Maintenance Contract) is a service provided to customers at a cost, that helps keep their products in proper working condition after free product services offered by the company are already provided.
As our customer base expands, our services and obligation towards our customers also increases at the same pace. We have introduced AMC services for our valued clients to help run their business smoothly. We have 4 categories of AMC. Subscribing to our annual maintenance package helps our clients to enhance their transformer performance durability.
Our maintenance team, consisting of well-equipped and skilled manpower, is ready to carry all maintenance tasks flawlessly with a better turnaround time than other players in the market.
The annual maintenance contract is our new addition to increase clients' productivity and life span of the transformers. We provide all possible emergency facilities for any type of failure that the transformer may encounter.
1) Increases the life of the Transformers
2) Better Returns on Investment
3) Prevention From Sudden Breakdown
5) Healthy life of Transformers
6) Optimum performance by the transformers
1) Immediate Assistance In case of Breakdown
2) Availability of spare transformers
3) Better turnaround time
4) 24×7 Mobile Van service equipped with modern tools and predictive support
5) OTPL has formulated a dedicated specialized team to give proper support in maintenance work to our clients.
6) From single inspection to long term maintenance relationship through AMC
7) Optimum customer satisfaction
Depending upon the customer's need, OTPL offers different types of AMC contracts. You can choose the contract based on your regular product usage requirement and the stress it undergoes.
Listed below are the types of Annual Maintenance Contracts provided.
1. CATEGORY – A:-
OTPL provides an option for the customer to extend the Guarantee Period of their transformer while purchasing the New Transformer at a very Minimal Cost. Furthermore, they can benefit from the features of our AMC service along with it.
2. CATEGORY – B:-
OTPL provides an option for the customer to extend the Guarantee Period of their transformer if their guarantee period is about to expire (Minimum Spam of 2 months) after a joint inspection of their Transformer by paying a very Minimal amount.
3. CATEGORY – C:-
OTPL provides AMC service for customers whose guarantee period has already expired to extend the durability of their transformer.
4. CATEGORY – D:-OTPL provides AMC Service for the customers who are using different brand of transformers and are looking to improve the life of their Transformer.
a) During the visit of our Technical Team, they will inform the customer about the condition of the extra fittings like Oil, Gasket and spare parts. In case of replacement, a minimal amount will be charged as compared to the market price and labor charges will be free of cost.
b) In case the transformer needs to be shifted to factory for repair purpose, the replacement shall be made in lieu of a substituted transformer.
c) If the Transformer burns, the transformer will be opened at our site after joint inspection.